Position: Store Manager

4-5 full days (9:30-6:00) per week, including most Saturdays.

 

Description: The store manager is responsible for the day-to-day operations on the selling floor. This person works closely with customers and sales associates to ensure that our high level of customer service is consistently maintained. Our workplace is positive, our customers nice. The store manager is also responsible for the processing and merchandising of all new inventory, and works closely with the owner to create sales and promotions. This person is the direct supervisor of all sales associates and inventory assistants. The store manager reports directly to the owner. This is a position for someone who is dedicated and interested in the unlimited growth possibilities within this organization.

 

Responsibilities

Sales:

- Express thorough knowledge of the lines we carry, how they run, and the sizes available.

- Provide friendly, outstanding customer service by identifying must-needs and providing appropriate solutions

- Become a fashion “authority” to customers and confidently express this to them

- Create customer loyalty

- Perform opening and closing procedures

- Achieve monthly sales goals

- Train and manage all sales associates

 

Inventory Management & Merchandising:

- Process all new merchandise

- Display new merchandise in a visually appealing, shoppable way

- Place reorders when needed

- Manage vendor returns, discounts, and credits

- Perform year-end inventory and maintain appropriate shrink level

- Train and manage all inventory assistants

 

Marketing & Special Events:

- Team with owner to create sales and promotions

- Create e-mail blasts to customers

- Maintain website, assuring it is up-to-date with current merchandise, promotions, and events

- Work closely with owner to execute the annual fashion show

 

Buying:

- Enter and maintain all purchase orders

- Create appropriate buying reports

- Maintain an up to date on-order summary

- Attend select buying appointments and trade shows

 

Qualifications:

- Bachelors degree or equivalent in retail management experience

- Previous experience in high-end retail (apparel preferred)

- Must have an interest in fashion and knowledge of trends

- Must be confident, organized and able to work well with/sell to moms & kids

- Must be outgoing, positive, and high-energy with excellent interpersonal skills

- Must be able to work in a small boutique environment, willing to adjust to changing plans and priorities

- Must be proficient in Microsoft Office

- Some knowledge of Illustrator and Photoshop is a plus